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We'd love to hear from you. Whether you have a question about our products, custom orders, or anything else, our team is ready to answer all your questions.

Contact Information

VIRAL WYNK, Shivsingh Pura, WARD NO 02 PACHERI BADI,AMGAON DEORI, Nagpur 441110

+91 8821432255

contact@ourtimeline.shop

Store Hours

Monday - Saturday: 10:00 AM - 7:00 PM

Sunday: 11:00 AM - 6:00 PM

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FREQUENTLY ASKED QUESTIONS

Yes, we offer international shipping to most countries. Shipping costs and delivery times vary depending on the destination. Please note that customs duties and taxes may apply for international orders, which are the responsibility of the customer.

We accept returns within 14 days of delivery for unworn items in their original packaging. Custom orders and sale items are final sale and cannot be returned. Please contact our customer service team to initiate a return.

Yes, we offer custom designs for bridal and special occasion wear. Please contact us to schedule a consultation with our design team. Custom orders typically require 8-12 weeks for completion.

We recommend dry cleaning for all our garments to maintain their quality and longevity. Store your pieces in a cool, dry place away from direct sunlight. For embellished garments, special care should be taken to avoid snagging.

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